Find answers to the most common questions about trading crypto with Crest Well.
We currently support deposits via the Bitcoin network, Ethereum (ERC-20), Tron (TRC-20), BNB Smart Chain (BEP-20), and Solana. Always ensure you are sending funds on the correct network to prevent loss of assets.
Most automated withdrawals are processed within 5–15 minutes depending on current blockchain network congestion. Larger withdrawals may require manual review for security purposes, which can take up to 12 hours.
Yes. Over 95% of user assets are stored safely offline in geographically distributed cold wallets. We employ strict multi-signature protocols and require 2FA for all account withdrawals.
When you follow a crypto strategist, you allocate a specific amount of USDT to them. Whenever they execute a trade (e.g., buying SOL), the system automatically buys SOL on your behalf, proportional to your allocated equity.
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